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Privacy Policy

At Elder Wood Fishing, we are committed to protecting & respecting your privacy in compliance with the applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where relevant. This privacy policy outlines when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

This Privacy Policy applies to using our services, our sales and customer support activities, and any engagement you have with Elder Wood Fishing, whether as a client, supplier, or job applicant.

Who are we?

Elderwood Fishing is part of the Elderwood Group — a visionary initiative founded by Marshall Holmes, who has been organizing wholesale businesses since 2000. We are dedicated to sourcing the highest quality fresh fish from underutilized and sustainable locations across the Mediterranean Sea, Indian Ocean, and Atlantic Ocean.

Our mission is to support Europe’s food supply by delivering premium bulk seafood to national distributors and partners. Elderwood Fishing is committed to ethical sourcing, transparent practices, and building a stronger, healthier seafood supply chain for the future.

Registered Address:

Al Ittihad Tower, Suite 3002 Nàkhil 2, 50th Street, Ajman, UAE

Email: info@elderwoodfishing.com

Phone: +971 50 259 6265

When do we collect personal data about you?

We collect personal data when:

  • You interact with us through our website, social media, email, or phone.
  • You make an inquiry, request a quote, or place an order.
  • You subscribe to our newsletters or updates.
  • You engage with our support team or submit feedback.
  • You apply for a position at Elder Wood Fishing.

We may also collect personal information from legitimate third-party sources with your consent.

Why do we collect and use personal data?

We collect and use personal data for:

  • Responding to inquiries and providing information about our products and services.
  • Fulfilling orders and managing client relationships.
  • Sending newsletters, product updates, or promotions (with your consent).
  • Providing customer support and addressing complaints.
  • Performing business operations and contractual obligations.
  • Complying with legal requirements and protecting our rights.
  • Managing job applications and recruitment processes.
Legal Basis for Processing Personal Data

We process your data based on:

  • Consent: For marketing communication or specific data sharing, when required.
  • Contract: To fulfill obligations under a contract with you or your organization.
  • Legitimate Interest: When there is a clear mutual interest in communication, business development, or support, provided it does not override your rights.
What Type of Personal Data Do We Collect?

We may collect:

  • Name, company name, and business contact information.
  • Email address, phone number, and job title.
  • Shipping and billing details.
  • IP addresses and interactions on our website (for analytical purposes).
  • Information provided during support interactions or job applications.

We do not collect sensitive personal data such as health records, government identifiers, or other special category data.

How Long Do We Keep Your Data?

We retain your data only for as long as necessary to fulfill the purposes it was collected, including legal, accounting, and reporting obligations.

Once data is no longer required, it will be securely deleted or anonymized. We may retain anonymized data for internal analysis.

Your Rights Regarding Your Data

You have the right to:

  • Access the personal data we hold about you.
  • Correct any incorrect or outdated information.
  • Request the deletion of your data.
  • Withdraw your consent at any time (e.g., for marketing communications).
  • Request restriction or object to the processing of your data.
  • Receive your data in a portable format, where applicable.

To exercise these rights, please contact us at info@example.com.

Cookies and Website Tracking

We use cookies and similar technologies to enhance website functionality, analyze site usage, and improve your experience.

This data may include browser type, IP address, pages visited, and referring URLs. Cookies do not personally identify you unless you choose to provide such information.

You can control or disable cookies through your browser settings.

Do We Share Your Data?

We do not sell, rent, or trade your data to third parties.

We may share personal data with:

  • Trusted service providers (e.g., logistics, IT, payment processors).
  • Legal authorities, when required by law or in the defense of our rights.

All third-party service providers are obligated to keep your information secure and only use it for the intended purpose.

Changes to This Privacy Policy

We may update this policy occasionally. The current version will always be available on our website. If any significant changes are made, we will notify you by email or a notice on our website.

Questions or Concerns?

If you have any questions about how we use your data or want to exercise your privacy rights, please contact us at:

Email: info@elderwoodfishing.com
 Phone: +971502596265

Thank you for trusting Elder Wood Fishing